As a Customer Service representative at Euromate, Floris is responsible for processing orders, preparing quotations and coordinating the entire order process behind the scenes. Although he has only recently taken on this role, he is already ensuring that everything runs smoothly from start to finish. He also answers queries from customers and dealers and monitors progress, so that everyone knows exactly where they stand.
Floris’s strength lies in his ability to maintain an overview and his eye for detail. He quickly identifies what is needed and ensures that processes remain tightly organised. For customers, dealers and colleagues, he is a designated point of contact: someone they can turn to who tackles issues immediately. In this way, he contributes to efficient collaboration between departments and the delivery of a reliable service to external parties.
Motivation and work ethic
What drives him is ensuring that everything is just right. He derives satisfaction from orders processed correctly and a process that runs smoothly, so that others can build on that.
Personal interests
“In my spare time, I enjoy spending time with my family and I’m a keen cyclist, both on the bike and in front of the TV. The product I find most special? The HF ETO, because of its technical complexity and impact within the field.”
Get in touch with Floris
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